Archive for March, 2019

How to Use MBUX and Voice Commands in a Mercedes-Benz

Tuesday, March 26th, 2019

For 2020, Mercedes-Benz has completely redesigned the user interface in the GLE SUV. The all new system is called Mercedes-Benz User Experience, or MBUX for short. This new system is also available in the brand new A Class vehicle.

MBUX combines touch screen controls, a center console mounted touch pad, touch pad controls on the steering wheel, and Artificial Intelligence powered voice controls. This allows you to customize your interaction with the MBUX system to fit your needs. A quick press of the “home” button that looks like a house, on either the center console, steering wheel, or touch screen will quickly take you back to the main menu, allowing you to quickly navigate your way through the menus. But if you don’t want to use buttons, you can always use voice commands.

This new system of voice controls allows you to speak in a normal manner when interacting with the onboard systems. You don’t need to memorize a specific list of commands, as with some older systems. Instead, just say “Hey Mercedes”, and then speak normally. You can ask what the weather is like, or tell your Mercedes that you’re cold, or even just say that you need coffee. The computer is smart enough to know what you’re asking for. The AI will learn your speech patterns the more you use it, so it is constantly improving.

To help demonstrate how easy this system is to use, we’ve prepared a brief video of a member of our sales team demonstrating a few of the many things that MBUX can do for you. If you have any questions, feel free to contact us.


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